Everything you need to know before ordering from SplashStormX.
Frequently Asked Questions
How long does shipping take?
How long does shipping take?
Orders are processed within 1–3 business days. Delivery usually takes 7–14 business days depending on your location.
Do you ship worldwide?
Do you ship worldwide?
Yes, SplashStormX ships worldwide.
What payment methods do you accept?
What payment methods do you accept?
We accept Visa, Mastercard, AMEX, PayPal, and other major payment methods.
Can I cancel or change my order?
Can I cancel or change my order?
Yes — changes or cancellations must be requested within 12 hours of placing your order.
What if my order arrives damaged?
What if my order arrives damaged?
If your order arrives damaged or incorrect, contact us at support@splashstormx.com with photos and your order number and we’ll help resolve it quickly.
How can I contact SplashStormX?
How can I contact SplashStormX?
You can contact our support team anytime at support@splashstormx.com.
Do the water blasters require batteries?
Do the water blasters require batteries?
Yes — HydroX Water Blasters are rechargeable and include a USB charging cable.
Are the LED lights always on?
Are the LED lights always on?
The LED lights activate while using the blaster for a futuristic battle effect, especially at night.